About Program

Our Retail Trainee Program provides a structured pathway for individuals seeking to develop essential skills and knowledge in a professional retail environment. Trainees participate in supervised on-the-job learning designed to build competence across core retail functions. Start your retail career with structured training, hands-on experience, and guidance from an experienced team. Our Retail Trainee Program is designed to help new entrants learn quickly, grow confidently, and develop the skills needed to succeed in a fast-paced retail environment. Our Retail Trainee Program offers a professional introduction to the retail industry while providing a supportive, growth-focused learning environment. Designed for individuals at the beginning of their career, the program combines practical training with guided development to ensure trainees gain confidence and competence in all key areas of retail operations. The Retail Trainee Program is designed to provide structured vocational training for individuals seeking to develop foundational capabilities in retail operations. The program consists of supervised workplace learning, skills development activities, and performance evaluations aligned with organisational standards.

Instructor-leading-a-discussion-on-government-subsidized-training-funding-options-at-Australian-Retail-College

Key Training Components

Program Outcomes

Participants will gain practical experience, foundational retail knowledge, and the opportunity to progress into ongoing employment within the organization.

What You’ll Learn

  • Customer Service: Greeting customers, handling enquiries, and providing quality service
  • POS Skills: Cash handling, EFTPOS, and accurate transaction management
  • Stock & Merchandising: Shelf presentation, stock rotation, and inventory support
  • Store Operations: Opening/closing tasks, safety checks, and daily store standards

Who We’re Looking For

  • Positive attitude and eagerness to learn
  • Good communication and teamwork
  • Reliability and commitment
  • No experience required — full training provided
  • Applicants should demonstrate reliability, strong communication skills, and a willingness to learn. Prior retail experience is welcome but not required.

Why Join the Program

  • Structured training with clear milestones
  • Supportive team environment
  • Real-world retail experience from day one
  • Pathway to permanent employment\

Ideal Candidates

We welcome applicants who are enthusiastic, motivated, and committed to delivering excellent service. Strong communication skills and reliability are essential. Prior experience is not necessary.

What You Gain

Scope of Training

Trainees will receive instruction and monitored practice across the following operational areas:

  • Customer service procedures and communication protocols
  • Point-of-sale systems, transactional accuracy, and cash-handling requirements
  • Stock control processes, merchandising standards, and product display guidelines
  • Store operational routines, workplace health and safety compliance, and reporting obligations

Entry Requirements

Applicants must demonstrate:

  • Consistent reliability and punctuality
  • Sound interpersonal and communication skills
  • Willingness to undertake structured training
  • Capacity to work effectively within a team environment
    Retail experience is not mandatory.

Program Completion

Upon meeting the performance criteria, trainees will have demonstrated competency in key retail functions and may be considered for ongoing employment subject to operational requirements and internal approval processes.

Comfort & Safety

Country Kebabs & Pizzas

Café

Convenience Shop

ATM

Auto Accessories

Grab & Go Foods